How does the free trial work for travel agencies and tour operators?

Start with the Free plan — no credit card required. You get 30 quotes, 200 customers, and full WhatsApp sharing for sending branded PDF quotes to passengers. When you're ready for more bookings and GST invoicing, upgrade to any paid plan. You can cancel anytime with no charges.

How long does it take to set up a travel agency account on MoonTrip?

Less than 10 minutes. Sign up, add your agency details and GSTIN, and start creating travel quotes right away. No complex setup, no training — your team can begin quoting passengers immediately.

Is passenger and booking data secure on MoonTrip?

Yes. MoonTrip uses bank-grade encryption (AES-256) for all travel agency data at rest and TLS 1.3 for data in transit. Passenger records, booking details, and financial data are hosted on AWS with daily backups and strict access controls.

Can travel agents share quotes and itineraries with passengers via WhatsApp?

Yes. All plans include WhatsApp sharing. Send beautiful, branded PDF quotes and itineraries directly to passengers via WhatsApp, email, or any messaging app — a must-have for modern Indian travel agencies.

Is MoonTrip's invoicing 100% compliant with Indian Travel GST-1 and GST-3B regulations?

Yes. Every invoice generated by MoonTrip for travel agencies and tour operators is tagged with travel-specific HSN/SAC codes (e.g. 996411 for flights, 996311 for hotels). The system automatically categorizes B2B and B2C passenger sales and provides ready-to-export reports formatted for GSTR-1 and GSTR-3B filings.

How does the Air GST module calculate taxes on GDS and LCC commissions for travel agents?

MoonTrip applies the correct travel industry logic: 5% GST on the base fare for GDS/IATA net-rate tickets under the Principal model, and 18% GST on service fees or commissions for LCC bookings under the Pure Agent model. CGST/SGST and IGST splits are handled automatically for travel agency compliance.

How does a travel agency use dual invoicing to separate customer pricing from internal profit margins?

MoonTrip uses the industry-standard dual-invoice model built for travel agents and tour operators under the Pure Agent billing method. The Customer-Facing Tax Invoice shows the passenger transparent reimbursement costs and a processing charge. The Internal EXT (Balance Margin) Invoice captures the actual margin earned, hidden markups, and GST breakdown — visible only to the agency. This separation ensures profit privacy on B2B vendor quotes, keeps both invoices fully GST-compliant and accounting-ready for GSTR-1 and GSTR-3B filings, and gives travel agents a clear, real-time view of net profits across every booking.

How can a travel agent track actual profits after GST and vendor payouts?

MoonTrip's Actual Profit Tracking automatically deducts Vendor Net Costs and GST liabilities from the Customer Grand Total in real time. The internal dashboard shows true margins, vendor commission income, and total profit percentage — all invisible to the passenger.

How does MoonTrip calculate net profit for travel agents across different billing models and income scenarios?

MoonTrip tracks every income stream a travel agency earns. Base margin is Package Price minus Vendor Net Cost, with GST varying by billing model — 18% on margin only (Pure Agent), 18% on full value (Principal), or 5% on tour packages (no ITC). The system also captures: vendor commissions and handling charges (reducing effective cost), markup on services where the customer-facing price exceeds the internal vendor invoice, retained processing fees, and cancellation income — including the difference between vendor cancellation charges and what the agent charges the passenger, plus non-refunded booking fees. Vendor service fees are tracked as agency costs that reduce margin. TCS at 5% is auto-applied on international packages. The dashboard aggregates all streams into a single real-time Total Profit figure for every travel agent quote and booking.

Does MoonTrip's ledger support travel-specific settlements like Balance Carry-Forwards for future bookings?

Absolutely. If a passenger cancels a trip or makes an overpayment, travel agents can roll the remaining funds into a Credit Note or Future Trip Ledger. The Customer Advance Ledger tracks every credit and debit with a running balance, automatically applying balances to new bookings. Off-Platform Adjustments, Contra-Entries, and Voucher-Based Settlements are fully supported.

How does the PNR-to-Itinerary Converter handle multi-sector flights from Amadeus, Sabre, and Galileo?

Travel agents simply paste their PNR text from any GDS terminal — Amadeus, Sabre, or Galileo — and MoonTrip's parser automatically extracts all flight segments, layovers, passenger details, and booking classes. It auto-populates the quote builder, which can be instantly converted into an invoice and itinerary. No GDS integration or terminal connection needed — just paste and go. Agents can also use the Generic PNR Parser to paste free-form text or upload a ticket image to extract flight information and auto-populate quotes and invoices instantly.

How do automated pending payment reminders work for group bookings?

MoonTrip's Smart Receivables module monitors every traveler's Accounts Receivable ledger. When a booking remains in Partial or Unpaid status past its due date, the system triggers automated follow-ups via WhatsApp and Email until the passenger settlement is closed.

How do Indian travel agents handle customer booking cancellations and refunds in MoonTrip?

MoonTrip provides a guided cancellation wizard with two paths: Void Invoice (nullifies the entire invoice with full refund) and Cancellation Note for partial cancellations with charges. When customer charges exceed actual vendor charges, agent profit is captured via an internal EXT invoice. Processing fees can be retained or refunded with separate credit notes. Refunds can go to customer advance balance for future trips, be allocated to other pending bookings, or settled directly via UPI, bank transfer, or cheque. Up to 3 GST-compliant documents are auto-generated: Cancellation Note (E1), Internal Margin Invoice (E2), and Processing Fee Credit Note (E4). TCS refunds on international packages are handled automatically.

How does the Customer Advance Ledger work for travel agencies managing deposits and prepayments?

MoonTrip's Customer Advance Ledger tracks every prepaid balance with a full credit-and-debit view per customer. Advances are created from direct deposits (UPI, bank transfer, etc.) or cancellation refunds. When a new booking is created, available advance balance is auto-applied using FIFO ordering — reducing the pending amount instantly. The ledger provides running balances, PDF export with payment references, GST-compliant Credit Note generation for refund-sourced advances, and the ability to convert unused balances to direct refunds at any time.

Home

GST Compliance for Indian Travel Agencies

Travel agency GST is unusually complex — Pure Agent vs Tour Operator, Rule 32(5), RCM on certain inputs, SAC codes that differ by service. MoonTrip handles all of it natively.

What MoonTrip covers

Every paid plan ships with the full GST compliance suite — no add-ons, no per-invoice fees, no separate accounting subscription. Free plan invoices carry a watermark; otherwise the engine is the same.

•GST-compliant tax invoices with auto-calculated CGST/SGST/IGST
•Bill of Supply (for Pure Agent reimbursements and exempt services)
•Credit notes (cancellations, refunds, downward price revisions)
•Debit notes (additional charges, upward revisions)
•Receipt vouchers and refund vouchers
•Reverse Charge Mechanism (RCM) handling on applicable inputs
•Per-state IGST / CGST + SGST switching based on customer location
•HSN/SAC code defaults per service type, fully editable
•TCS tracking under Section 206C
•GSTIN auto-verification against the GSTN database
•Tour Package GST under Rule 32(5) — 5% on gross with no ITC

Returns supported

MoonTrip prepares the data you need for each return — exportable, reconciled, and tied back to source invoices.

•GSTR-1 — outward supplies, with B2B (Table 4A), B2C-Large (Table 5), B2C-Small (Table 7), export (Table 6), credit/debit notes (Table 9), and HSN summary (Table 12) all auto-prepared.
•GSTR-3B — monthly summary with ITC, output tax, and net liability.
•GSTR-9 — annual consolidation reconciled against GSTR-1 and GSTR-3B data.
•GSTR-9C — reconciliation statement for audit, cross-verified with books of account.

Tour operator vs Pure Agent

The single most important GST decision an Indian travel agency makes is whether a given booking is a Tour Operator service (your invoice is the whole package, GST on commission or under Rule 32(5)) or a Pure Agent arrangement (you pass through supplier costs and only invoice your service fee).

MoonTrip lets you choose per booking, applies the correct GST treatment automatically, and keeps both styles reconcilable in the same ledger.

Air ticket GST is its own thing

GST on flight tickets — base fare vs YQ/YR/PSF/UDF, IATA-agent commission, K3 — is notorious for being miscalculated even by experienced agents. We wrote a complete walkthrough: How to Correctly Calculate GST on Air Tickets.

Invoice types

•Customer tax invoices (B2C / B2B)
•Bill of Supply for Pure Agent / exempt items
•Credit notes — full and partial cancellations, refunds, processing-fee credit notes
•Debit notes — additional services, price revisions
•Vendor purchase invoices with multi-line cost breakdown
•Processing fee invoices
•Receipt vouchers (advance payment)
•Refund vouchers
•Voucher cancellations with linked credit-note auto-generation

How invoicing actually happens

Most agents reach invoice generation through one of three paths:

•From a quote. Customer accepts → one click converts the quote to a booking and generates the GST invoice with the same line items.
•From a booking. Direct booking entry → invoice generated with one click from the booking page.
•Standalone. Cash-and-carry transactions can have an invoice created without a quote / booking — e.g., one-off ticket sales.

In every path, GSTIN is auto-verified, the CGST/SGST/IGST split is automatic, and the invoice number follows the series you've configured (FY-prefix, monthly reset, or whatever your accountant prefers). PDFs carry your agency's logo, bank details, and a UPI QR code; every invoice has WhatsApp + Email share buttons.

ITC, RCM, HSN/SAC

Input Tax Credit on vendor bills is tracked line-by-line, with eligibility flags for blocked credits. Reverse Charge Mechanism is auto-applied on the right SAC codes. HSN/SAC defaults are pre-populated by service type (flight, hotel, transport, activity, insurance, forex) and editable per line.

Dual invoicing

Most Indian B2B travel agencies book at net rates and bill the end customer at a marked-up gross. MoonTrip models this correctly — net goes onto the vendor bill, gross onto the customer invoice, the hidden markup sits in its own ledger, and GSTR-1 ties out without manual adjustments.

Two deep-dive guides: Hidden Markups, Balance Settlements, and Dual Invoicing and Dual Invoicing to Protect Profit Margins.

GST off mode

Agencies below the GST threshold (or those not yet registered) can run MoonTrip with the GST toggle off — invoices print without GST lines, vendor input GST rolls into Cost of Travel, and the rest of the platform (quotes, bookings, ledgers, itineraries) works unchanged. Flip the toggle on the day you register; nothing breaks.

Deep-dive guides

TipReady to try it on your books?

Every paid plan from ₹499/month ships with the full GST suite. The free plan has it too (with a watermark on PDFs) — enough to migrate a small book of bookings and verify the numbers tie out. Start free.

Stop calculating manually

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