How does the free trial work for travel agencies and tour operators?

Start with the Free plan — no credit card required. You get 5 quotes, 25 customers, and full WhatsApp sharing for sending branded PDF quotes to passengers. When you're ready for more bookings and GST invoicing, upgrade to any paid plan. You can cancel anytime with no charges.

How long does it take to set up a travel agency account on MoonTrip?

Less than 10 minutes. Sign up, add your agency details and GSTIN, and start creating travel quotes right away. No complex setup, no training — your team can begin quoting passengers immediately.

Is passenger and booking data secure on MoonTrip?

Yes. MoonTrip uses bank-grade encryption (AES-256) for all travel agency data at rest and TLS 1.3 for data in transit. Passenger records, booking details, and financial data are hosted on AWS with daily backups and strict access controls.

Can travel agents share quotes and itineraries with passengers via WhatsApp?

Yes. All plans include WhatsApp sharing. Send beautiful, branded PDF quotes and itineraries directly to passengers via WhatsApp, email, or any messaging app — a must-have for modern Indian travel agencies.

Is MoonTrip's invoicing 100% compliant with Indian Travel GST-1 and GST-3B regulations?

Yes. Every invoice generated by MoonTrip for travel agencies and tour operators is tagged with travel-specific HSN/SAC codes (e.g. 996411 for flights, 996311 for hotels). The system automatically categorizes B2B and B2C passenger sales and provides ready-to-export reports formatted for GSTR-1 and GSTR-3B filings.

How does the Air GST module calculate taxes on GDS and LCC commissions for travel agents?

MoonTrip applies the correct travel industry logic: 5% GST on the base fare for GDS/IATA net-rate tickets under the Principal model, and 18% GST on service fees or commissions for LCC bookings under the Pure Agent model. CGST/SGST and IGST splits are handled automatically for travel agency compliance.

How does a travel agency use dual invoicing to separate customer pricing from internal profit margins?

MoonTrip uses the industry-standard dual-invoice model built for travel agents and tour operators under the Pure Agent billing method. The Customer-Facing Tax Invoice shows the passenger transparent reimbursement costs and a processing charge. The Internal EXT (Balance Margin) Invoice captures the actual margin earned, hidden markups, and GST breakdown — visible only to the agency. This separation ensures profit privacy on B2B vendor quotes, keeps both invoices fully GST-compliant and accounting-ready for GSTR-1 and GSTR-3B filings, and gives travel agents a clear, real-time view of net profits across every booking.

How can a travel agent track actual profits after GST and vendor payouts?

MoonTrip's Actual Profit Tracking automatically deducts Vendor Net Costs and GST liabilities from the Customer Grand Total in real time. The internal dashboard shows true margins, vendor commission income, and total profit percentage — all invisible to the passenger.

How does MoonTrip calculate net profit for travel agents across different billing models and income scenarios?

MoonTrip tracks every income stream a travel agency earns. Base margin is Package Price minus Vendor Net Cost, with GST varying by billing model — 18% on margin only (Pure Agent), 18% on full value (Principal), or 5% on tour packages (no ITC). The system also captures: vendor commissions and handling charges (reducing effective cost), markup on services where the customer-facing price exceeds the internal vendor invoice, retained processing fees, and cancellation income — including the difference between vendor cancellation charges and what the agent charges the passenger, plus non-refunded booking fees. Vendor service fees are tracked as agency costs that reduce margin. TCS at 5% is auto-applied on international packages. The dashboard aggregates all streams into a single real-time Total Profit figure for every travel agent quote and booking.

Does MoonTrip's ledger support travel-specific settlements like Balance Carry-Forwards for future bookings?

Absolutely. If a passenger cancels a trip or makes an overpayment, travel agents can roll the remaining funds into a Credit Note or Future Trip Ledger. The Customer Advance Ledger tracks every credit and debit with a running balance, automatically applying balances to new bookings. Off-Platform Adjustments, Contra-Entries, and Voucher-Based Settlements are fully supported.

How does the PNR-to-Itinerary Converter handle multi-sector flights from Amadeus, Sabre, and Galileo?

Travel agents simply paste their PNR text from any GDS terminal — Amadeus, Sabre, or Galileo — and MoonTrip's parser automatically extracts all flight segments, layovers, passenger details, and booking classes. It auto-populates the quote builder, which can be instantly converted into an invoice and itinerary. No GDS integration or terminal connection needed — just paste and go. Agents can also use the Generic PNR Parser to paste free-form text or upload a ticket image to extract flight information and auto-populate quotes and invoices instantly.

How do automated pending payment reminders work for group bookings?

MoonTrip's Smart Receivables module monitors every traveler's Accounts Receivable ledger. When a booking remains in Partial or Unpaid status past its due date, the system triggers automated follow-ups via WhatsApp and Email until the passenger settlement is closed.

How do Indian travel agents handle customer booking cancellations and refunds in MoonTrip?

MoonTrip provides a guided cancellation wizard with two paths: Void Invoice (nullifies the entire invoice with full refund) and Cancellation Note for partial cancellations with charges. When customer charges exceed actual vendor charges, agent profit is captured via an internal EXT invoice. Processing fees can be retained or refunded with separate credit notes. Refunds can go to customer advance balance for future trips, be allocated to other pending bookings, or settled directly via UPI, bank transfer, or cheque. Up to 3 GST-compliant documents are auto-generated: Cancellation Note (E1), Internal Margin Invoice (E2), and Processing Fee Credit Note (E4). TCS refunds on international packages are handled automatically.

How does the Customer Advance Ledger work for travel agencies managing deposits and prepayments?

MoonTrip's Customer Advance Ledger tracks every prepaid balance with a full credit-and-debit view per customer. Advances are created from direct deposits (UPI, bank transfer, etc.) or cancellation refunds. When a new booking is created, available advance balance is auto-applied using FIFO ordering — reducing the pending amount instantly. The ledger provides running balances, PDF export with payment references, GST-compliant Credit Note generation for refund-sourced advances, and the ability to convert unused balances to direct refunds at any time.

How much does MoonTrip cost?

MoonTrip offers a free plan with 5 quotes and 25 customers. Paid plans start at ₹299/month (Starter), ₹599/month (Growth), and ₹999/month (Pro). Save 2 months free with annual billing.

Is MoonTrip GST compliant?

Yes — all paid plans include a full GST compliance suite with GSTR-1, GSTR-3B, GSTR-9, GSTR-9C, GST invoicing, credit notes, debit notes, ITC tracking, reverse charge, tour package GST under Rule 32(5), HSN/SAC codes, and e-invoicing.

Can I try MoonTrip for free?

Yes! The Free plan is free forever with no credit card required. You get 5 quotes, 25 customers, and WhatsApp sharing included.

Can I cancel my subscription anytime?

Yes, you can cancel anytime from your billing dashboard. You retain access until the end of your current billing period. No questions asked.

PRICING

Simple, Transparent Pricing

Start free and scale as your agency grows. No hidden fees, no long-term contracts, no surprises.

PRICING

Simple, Transparent Pricing

Start free and scale as your agency grows. No hidden fees, no long-term contracts.

Free

forever

Try MoonTrip risk-free

5 quotes/month, 25 customers

All billing models & GST invoices (watermarked)

Bookings, cancellations & live trips

Hidden markup & memorandum account

2 PDF themes & GSTIN auto-verification

Share via WhatsApp

Your logo & branding on PDFs

Payment tracking & dues

Reports & analytics

Start Free

Starter

₹499/mo

Billed monthly

Everything a solo agent needs

50 quotes/month, 200 customers

Your logo & brand on every PDF

Track payments, dues & refunds

Bank details, UPI & QR code on invoices

Credit notes, receipts & custom numbering

TCS tracking & service-level margins

Editable itinerary (text only)

Share via WhatsApp, Gmail & email

Reports & analytics

Itinerary with images & themes

Get Started

Growth

₹999/mo

Billed monthly

Scale without limits

Unlimited quotes & customers

3 team members

Revenue, profit & booking analytics

Top destinations & customer insights

Itinerary with images, 10 themes & cover pages

Advance ledger, batch payments & allocation

All invoice types incl. cancellation & processing fee CN

AI vendor quote import

Start Growth

Pro

₹4,999/mo

Billed monthly

The complete agency toolkit

Everything in Growth, unlimited

AI vendor quote import — save 1–2 hrs/quote

Upload PDF, image or Excel — auto-fills everything

Auto-populate itinerary pages from vendor data

PNR parser — paste PNR, auto-extract flight details into quotes

10 team members with role & module permissions

Extra seats available for larger teams

Priority support — we respond in hours

+ ₹500/seat/month for additional users

Go Pro

Have questions or need a custom plan?

GST COMPLIANCE

Full GST Compliance Suite

Included in all paid plans

GSTR-1

GSTR-3B

GSTR-9

GSTR-9C

GST Invoice

Credit Note

Debit Note

ITC Tracking

Reverse Charge

Tour Package GST

HSN/SAC Codes

E-Invoice

No credit card needed for Free plan · Cancel anytime · Extra seats available on Pro plan only