How does the free trial work for travel agencies and tour operators?

Start with the Free plan — no credit card required. You get 30 quotes, 200 customers, and full WhatsApp sharing for sending branded PDF quotes to passengers. When you're ready for more bookings and GST invoicing, upgrade to any paid plan. You can cancel anytime with no charges.

How long does it take to set up a travel agency account on MoonTrip?

Less than 10 minutes. Sign up, add your agency details and GSTIN, and start creating travel quotes right away. No complex setup, no training — your team can begin quoting passengers immediately.

Is passenger and booking data secure on MoonTrip?

Yes. MoonTrip uses bank-grade encryption (AES-256) for all travel agency data at rest and TLS 1.3 for data in transit. Passenger records, booking details, and financial data are hosted on AWS with daily backups and strict access controls.

Can travel agents share quotes and itineraries with passengers via WhatsApp?

Yes. All plans include WhatsApp sharing. Send beautiful, branded PDF quotes and itineraries directly to passengers via WhatsApp, email, or any messaging app — a must-have for modern Indian travel agencies.

Is MoonTrip's invoicing 100% compliant with Indian Travel GST-1 and GST-3B regulations?

Yes. Every invoice generated by MoonTrip for travel agencies and tour operators is tagged with travel-specific HSN/SAC codes (e.g. 996411 for flights, 996311 for hotels). The system automatically categorizes B2B and B2C passenger sales and provides ready-to-export reports formatted for GSTR-1 and GSTR-3B filings.

How does the Air GST module calculate taxes on GDS and LCC commissions for travel agents?

MoonTrip applies the correct travel industry logic: 5% GST on the base fare for GDS/IATA net-rate tickets under the Principal model, and 18% GST on service fees or commissions for LCC bookings under the Pure Agent model. CGST/SGST and IGST splits are handled automatically for travel agency compliance.

How does a travel agency use dual invoicing to separate customer pricing from internal profit margins?

MoonTrip uses the industry-standard dual-invoice model built for travel agents and tour operators under the Pure Agent billing method. The Customer-Facing Tax Invoice shows the passenger transparent reimbursement costs and a processing charge. The Internal EXT (Balance Margin) Invoice captures the actual margin earned, hidden markups, and GST breakdown — visible only to the agency. This separation ensures profit privacy on B2B vendor quotes, keeps both invoices fully GST-compliant and accounting-ready for GSTR-1 and GSTR-3B filings, and gives travel agents a clear, real-time view of net profits across every booking.

How can a travel agent track actual profits after GST and vendor payouts?

MoonTrip's Actual Profit Tracking automatically deducts Vendor Net Costs and GST liabilities from the Customer Grand Total in real time. The internal dashboard shows true margins, vendor commission income, and total profit percentage — all invisible to the passenger.

How does MoonTrip calculate net profit for travel agents across different billing models and income scenarios?

MoonTrip tracks every income stream a travel agency earns. Base margin is Package Price minus Vendor Net Cost, with GST varying by billing model — 18% on margin only (Pure Agent), 18% on full value (Principal), or 5% on tour packages (no ITC). The system also captures: vendor commissions and handling charges (reducing effective cost), markup on services where the customer-facing price exceeds the internal vendor invoice, retained processing fees, and cancellation income — including the difference between vendor cancellation charges and what the agent charges the passenger, plus non-refunded booking fees. Vendor service fees are tracked as agency costs that reduce margin. TCS at 5% is auto-applied on international packages. The dashboard aggregates all streams into a single real-time Total Profit figure for every travel agent quote and booking.

Does MoonTrip's ledger support travel-specific settlements like Balance Carry-Forwards for future bookings?

Absolutely. If a passenger cancels a trip or makes an overpayment, travel agents can roll the remaining funds into a Credit Note or Future Trip Ledger. The Customer Advance Ledger tracks every credit and debit with a running balance, automatically applying balances to new bookings. Off-Platform Adjustments, Contra-Entries, and Voucher-Based Settlements are fully supported.

How does the PNR-to-Itinerary Converter handle multi-sector flights from Amadeus, Sabre, and Galileo?

Travel agents simply paste their PNR text from any GDS terminal — Amadeus, Sabre, or Galileo — and MoonTrip's parser automatically extracts all flight segments, layovers, passenger details, and booking classes. It auto-populates the quote builder, which can be instantly converted into an invoice and itinerary. No GDS integration or terminal connection needed — just paste and go. Agents can also use the Generic PNR Parser to paste free-form text or upload a ticket image to extract flight information and auto-populate quotes and invoices instantly.

How do automated pending payment reminders work for group bookings?

MoonTrip's Smart Receivables module monitors every traveler's Accounts Receivable ledger. When a booking remains in Partial or Unpaid status past its due date, the system triggers automated follow-ups via WhatsApp and Email until the passenger settlement is closed.

How do Indian travel agents handle customer booking cancellations and refunds in MoonTrip?

MoonTrip provides a guided cancellation wizard with two paths: Void Invoice (nullifies the entire invoice with full refund) and Cancellation Note for partial cancellations with charges. When customer charges exceed actual vendor charges, agent profit is captured via an internal EXT invoice. Processing fees can be retained or refunded with separate credit notes. Refunds can go to customer advance balance for future trips, be allocated to other pending bookings, or settled directly via UPI, bank transfer, or cheque. Up to 3 GST-compliant documents are auto-generated: Cancellation Note (E1), Internal Margin Invoice (E2), and Processing Fee Credit Note (E4). TCS refunds on international packages are handled automatically.

How does the Customer Advance Ledger work for travel agencies managing deposits and prepayments?

MoonTrip's Customer Advance Ledger tracks every prepaid balance with a full credit-and-debit view per customer. Advances are created from direct deposits (UPI, bank transfer, etc.) or cancellation refunds. When a new booking is created, available advance balance is auto-applied using FIFO ordering — reducing the pending amount instantly. The ledger provides running balances, PDF export with payment references, GST-compliant Credit Note generation for refund-sourced advances, and the ability to convert unused balances to direct refunds at any time.

What is the best travel agency software for Indian travel agents?

The best travel agency software for Indian travel agents should handle quotes, bookings, GST invoices, customer and vendor ledgers, payments, and travel-specific workflows in one place. MoonTrip is built around those India-specific agency workflows, including GST, TCS, PNR parsing, customer management, and travel accounting.

Can MoonTrip replace Tally for travel agencies?

MoonTrip can replace many day-to-day accounting workflows that travel agencies usually manage in Tally, including customer ledgers, vendor ledgers, advances, multi-bill payments, trip-wise profit, and GST-ready reports. Some agencies may still keep Tally for statutory accounting depending on their CA's process, but MoonTrip gives the travel team a purpose-built ledger inside the operating system.

Does MoonTrip create GST invoices for travel agents?

Yes. MoonTrip creates GST-compliant tax invoices for travel agents, with CGST, SGST, IGST, HSN/SAC defaults, B2B/B2C handling, credit notes, debit notes, and travel-specific GST models such as Pure Agent and Tour Operator treatment.

Is MoonTrip useful for tour operators?

Yes. MoonTrip supports tour operators with quote building, itinerary creation, vendor costing, customer invoices, Rule 32(5) tour package GST handling, payment tracking, ledgers, and trip-wise profit visibility.

Does MoonTrip include travel agency CRM features?

Yes. MoonTrip includes lightweight travel agency CRM features such as centralized customer profiles, contact details, GSTIN and passport data, quote and booking history, payment records, advance ledger balances, and customer lookup during quote creation.

Does MoonTrip include a PNR parser?

Yes. MoonTrip includes a PNR parser for travel agents that can read GDS PNR text from Amadeus, Sabre, and Galileo, extract flight segments and passenger details, and turn the data into quote, voucher, and invoice inputs.

Which GDS formats does MoonTrip's PNR parser support?

MoonTrip's PNR parser handles standard Amadeus, Galileo, and Sabre PNR formats, including multi-segment itineraries, codeshare flights, and the FQ price quote line. If a format isn't recognised, the field-level editor lets you fix it before saving.

Does the PNR parser pull fares and taxes?

Yes — when the pasted PNR contains an FQ (fare quote) section, MoonTrip extracts base fare, YQ/YR, airport taxes, and total. These flow directly into the customer quote line and become the inputs to your GST calculation for air tickets.

Home

PNR Parser — Paste GDS Text, Get a Complete Flight Voucher

Stop retyping passenger names, PNR codes, fare basis, segment times, and FQ totals into your quote. Paste the PNR from Amadeus, Galileo, or Sabre and MoonTrip extracts every field.

The problem

A typical travel agent ticketing a flight juggles three windows: the GDS terminal where the PNR lives, the quote builder where the customer-facing line item gets created, and the invoicing tool where the GST gets calculated. Most agents copy the PNR by eye — passenger names, sector codes, flight numbers, fare basis, base fare, YQ, airport taxes, total. Ten fields per segment, two segments per round trip, four passengers per booking. That's eighty fields per ticket, every ticket, every day.

Most errors in travel-agent invoicing come from this retyping. Wrong fare basis, transposed digit in YQ, sector reversed, GST calculated on the wrong base — and the customer disputes the invoice or the GSTR-1 mismatch shows up two months later.

How it works

Paste the raw GDS text — exactly what your terminal shows after a *R or RT command — into MoonTrip's PNR field. In about two seconds you get a structured flight voucher.

Paste. Copy the full PNR (header + segments + FQ if you want the fare too) and paste.
Preview. MoonTrip shows you the parsed fields side-by-side with the original text. Anything ambiguous is highlighted for confirmation.
Save. Confirm and the flight voucher is created. The same data populates the customer quote line, the GST calculation, and the booking record.

What gets extracted

•PNR code (record locator)
•Passenger names (each as a separate Adult / Child / Infant)
•Each segment: airline, flight number, departure airport + time, arrival airport + time, class of service, fare basis, status
•FQ pricing (when present): base fare, YQ, airport taxes, K3 GST, total
•Issuing date / time
•Ticket numbers (if pasted with the conjunction)

Where the data flows

Parsed PNR data isn't just a voucher PDF — it's connected to every downstream document.

•Customer quote: a flight line item appears with passenger names, sectors, and fare ready to share.
•GST invoice: the base fare drives the GST calculation under the Principal model; airport taxes pass through. See the Air GST guide.
•Flight voucher PDF: branded with your logo, ready to email or WhatsApp to the passenger.
•Vendor bill: the airline / consolidator vendor bill is pre-filled with the same PNR, so reconciliation is automatic.

Supported formats

Amadeus

Standard *R / RT format. Multi-segment, multi-passenger, with or without FQ. Codeshare flights are handled.

Galileo / Travelport

Standard *R display with segment, passenger, and pricing sections. FQQ fare lines are recognised.

Sabre

Standard *I / *A formats; PQ pricing lines are extracted when present.

If a vendor sends a non-standard format (some consolidators reformat PNRs into emails), the field-level editor lets you fix what didn't auto-detect.

FAQ

Which GDS formats does the parser support?

Amadeus, Galileo (Travelport), and Sabre standard formats are recognised. Codeshares and multi-segment itineraries work. Non-standard reformatted PNRs (e.g., consolidator emails) fall back to the manual editor with most fields still pre-filled.

Does it pull the fare?

Yes, when the FQ / FQQ / PQ section is included in the pasted text. Base fare, YQ, airport taxes, K3 GST, and total all flow into the quote line.

Is it included in my plan?

The PNR parser is a Pro plan feature (₹4,999/month). Lower-tier plans can paste PNR text into the manual quote builder, but auto-extraction is Pro.

TipSee it on your own PNR

Sign up for a free MoonTrip account, upgrade to Pro for a month, and paste your real PNRs in. If the parser doesn't handle your specific format, write to us — we extend the parser based on real PNRs that customers send. Start free.

Stop calculating manually

MoonTrip automates GST, invoicing, and profit tracking for Indian travel agencies.

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