How does the free trial work for travel agencies and tour operators?

Start with the Free plan — no credit card required. You get 30 quotes, 200 customers, and full WhatsApp sharing for sending branded PDF quotes to passengers. When you're ready for more bookings and GST invoicing, upgrade to any paid plan. You can cancel anytime with no charges.

How long does it take to set up a travel agency account on MoonTrip?

Less than 10 minutes. Sign up, add your agency details and GSTIN, and start creating travel quotes right away. No complex setup, no training — your team can begin quoting passengers immediately.

Is passenger and booking data secure on MoonTrip?

Yes. MoonTrip uses bank-grade encryption (AES-256) for all travel agency data at rest and TLS 1.3 for data in transit. Passenger records, booking details, and financial data are hosted on AWS with daily backups and strict access controls.

Can travel agents share quotes and itineraries with passengers via WhatsApp?

Yes. All plans include WhatsApp sharing. Send beautiful, branded PDF quotes and itineraries directly to passengers via WhatsApp, email, or any messaging app — a must-have for modern Indian travel agencies.

Is MoonTrip's invoicing 100% compliant with Indian Travel GST-1 and GST-3B regulations?

Yes. Every invoice generated by MoonTrip for travel agencies and tour operators is tagged with travel-specific HSN/SAC codes (e.g. 996411 for flights, 996311 for hotels). The system automatically categorizes B2B and B2C passenger sales and provides ready-to-export reports formatted for GSTR-1 and GSTR-3B filings.

How does the Air GST module calculate taxes on GDS and LCC commissions for travel agents?

MoonTrip applies the correct travel industry logic: 5% GST on the base fare for GDS/IATA net-rate tickets under the Principal model, and 18% GST on service fees or commissions for LCC bookings under the Pure Agent model. CGST/SGST and IGST splits are handled automatically for travel agency compliance.

How does a travel agency use dual invoicing to separate customer pricing from internal profit margins?

MoonTrip uses the industry-standard dual-invoice model built for travel agents and tour operators under the Pure Agent billing method. The Customer-Facing Tax Invoice shows the passenger transparent reimbursement costs and a processing charge. The Internal EXT (Balance Margin) Invoice captures the actual margin earned, hidden markups, and GST breakdown — visible only to the agency. This separation ensures profit privacy on B2B vendor quotes, keeps both invoices fully GST-compliant and accounting-ready for GSTR-1 and GSTR-3B filings, and gives travel agents a clear, real-time view of net profits across every booking.

How can a travel agent track actual profits after GST and vendor payouts?

MoonTrip's Actual Profit Tracking automatically deducts Vendor Net Costs and GST liabilities from the Customer Grand Total in real time. The internal dashboard shows true margins, vendor commission income, and total profit percentage — all invisible to the passenger.

How does MoonTrip calculate net profit for travel agents across different billing models and income scenarios?

MoonTrip tracks every income stream a travel agency earns. Base margin is Package Price minus Vendor Net Cost, with GST varying by billing model — 18% on margin only (Pure Agent), 18% on full value (Principal), or 5% on tour packages (no ITC). The system also captures: vendor commissions and handling charges (reducing effective cost), markup on services where the customer-facing price exceeds the internal vendor invoice, retained processing fees, and cancellation income — including the difference between vendor cancellation charges and what the agent charges the passenger, plus non-refunded booking fees. Vendor service fees are tracked as agency costs that reduce margin. TCS at 5% is auto-applied on international packages. The dashboard aggregates all streams into a single real-time Total Profit figure for every travel agent quote and booking.

Does MoonTrip's ledger support travel-specific settlements like Balance Carry-Forwards for future bookings?

Absolutely. If a passenger cancels a trip or makes an overpayment, travel agents can roll the remaining funds into a Credit Note or Future Trip Ledger. The Customer Advance Ledger tracks every credit and debit with a running balance, automatically applying balances to new bookings. Off-Platform Adjustments, Contra-Entries, and Voucher-Based Settlements are fully supported.

How does the PNR-to-Itinerary Converter handle multi-sector flights from Amadeus, Sabre, and Galileo?

Travel agents simply paste their PNR text from any GDS terminal — Amadeus, Sabre, or Galileo — and MoonTrip's parser automatically extracts all flight segments, layovers, passenger details, and booking classes. It auto-populates the quote builder, which can be instantly converted into an invoice and itinerary. No GDS integration or terminal connection needed — just paste and go. Agents can also use the Generic PNR Parser to paste free-form text or upload a ticket image to extract flight information and auto-populate quotes and invoices instantly.

How do automated pending payment reminders work for group bookings?

MoonTrip's Smart Receivables module monitors every traveler's Accounts Receivable ledger. When a booking remains in Partial or Unpaid status past its due date, the system triggers automated follow-ups via WhatsApp and Email until the passenger settlement is closed.

How do Indian travel agents handle customer booking cancellations and refunds in MoonTrip?

MoonTrip provides a guided cancellation wizard with two paths: Void Invoice (nullifies the entire invoice with full refund) and Cancellation Note for partial cancellations with charges. When customer charges exceed actual vendor charges, agent profit is captured via an internal EXT invoice. Processing fees can be retained or refunded with separate credit notes. Refunds can go to customer advance balance for future trips, be allocated to other pending bookings, or settled directly via UPI, bank transfer, or cheque. Up to 3 GST-compliant documents are auto-generated: Cancellation Note (E1), Internal Margin Invoice (E2), and Processing Fee Credit Note (E4). TCS refunds on international packages are handled automatically.

How does the Customer Advance Ledger work for travel agencies managing deposits and prepayments?

MoonTrip's Customer Advance Ledger tracks every prepaid balance with a full credit-and-debit view per customer. Advances are created from direct deposits (UPI, bank transfer, etc.) or cancellation refunds. When a new booking is created, available advance balance is auto-applied using FIFO ordering — reducing the pending amount instantly. The ledger provides running balances, PDF export with payment references, GST-compliant Credit Note generation for refund-sourced advances, and the ability to convert unused balances to direct refunds at any time.

What is the best travel agency software for Indian travel agents?

The best travel agency software for Indian travel agents should handle quotes, bookings, GST invoices, customer and vendor ledgers, payments, and travel-specific workflows in one place. MoonTrip is built around those India-specific agency workflows, including GST, TCS, PNR parsing, customer management, and travel accounting.

Can MoonTrip replace Tally for travel agencies?

MoonTrip can replace many day-to-day accounting workflows that travel agencies usually manage in Tally, including customer ledgers, vendor ledgers, advances, multi-bill payments, trip-wise profit, and GST-ready reports. Some agencies may still keep Tally for statutory accounting depending on their CA's process, but MoonTrip gives the travel team a purpose-built ledger inside the operating system.

Does MoonTrip create GST invoices for travel agents?

Yes. MoonTrip creates GST-compliant tax invoices for travel agents, with CGST, SGST, IGST, HSN/SAC defaults, B2B/B2C handling, credit notes, debit notes, and travel-specific GST models such as Pure Agent and Tour Operator treatment.

Is MoonTrip useful for tour operators?

Yes. MoonTrip supports tour operators with quote building, itinerary creation, vendor costing, customer invoices, Rule 32(5) tour package GST handling, payment tracking, ledgers, and trip-wise profit visibility.

Does MoonTrip include travel agency CRM features?

Yes. MoonTrip includes lightweight travel agency CRM features such as centralized customer profiles, contact details, GSTIN and passport data, quote and booking history, payment records, advance ledger balances, and customer lookup during quote creation.

Does MoonTrip include a PNR parser?

Yes. MoonTrip includes a PNR parser for travel agents that can read GDS PNR text from Amadeus, Sabre, and Galileo, extract flight segments and passenger details, and turn the data into quote, voucher, and invoice inputs.

Home

Itinerary Builder for Travel Agents

Branded, day-wise itineraries that look like a magazine spread — not a Word document — and share as a tappable web link or PDF in seconds.

What customers see

A MoonTrip itinerary opens as a branded web page — your agency logo, customer name, cover image, day-wise plan with photos, hotel and flight details, inclusions/exclusions, and a contact-the-agent button. Customers tap through on phones; the layout adapts. They can also download the PDF version with the same look.

Auto-picked destination photos

Tara reads the itinerary — cities, landmarks, activities — and pulls relevant photos from Wikimedia Commons and other open image sources on the internet. Day 2 in Udaipur gets a City Palace shot; Day 4 in Bali gets a Tegallalang rice terrace. You can swap any image you don't like, or upload your own — but you don't start with a blank page.

•Day-by-day photo selection — matched to the destinations and activities Tara reads in the itinerary
•Tara suggests destination photos from Wikimedia Commons and other supported sources; agents can review and replace images before publishing
•Swap any image with one click — Tara suggests alternates, or you upload your own
•Cover image picked from the headline destination of the trip

AI auto-population

On Pro, the AI vendor import populates the itinerary from a DMC PDF — hotels per day, flights between cities, transport, activities, inclusions, exclusions. You edit the bits that need agency touch; the rest is already there.

•Upload PDF, image, or Excel from your DMC
•Hotels match to MoonTrip's hotel database (or get created on the fly)
•Day-wise plans are reconstructed from the supplier's itinerary text
•Flights pulled in from PNRs or vendor confirmations
•Destination photos auto-picked from Wikimedia Commons + open image sources

Inclusions, exclusions, terms

Reusable templates for inclusions, exclusions, payment terms, and cancellation policy mean every itinerary doesn't have to be re-written from scratch. Templates support variables (customer name, travel dates, agency name) and render correctly per booking.

Itineraries are shareable as a tappable web link (works on any phone, no install) or as a downloadable PDF. The link is the same surface as the quote — customers compare options, see the day-wise plan, and accept without leaving WhatsApp.

TipSee your own brand inside

Branded itineraries with your logo start on the Starter plan (₹499/month). AI auto-population from vendor PDFs + Wikimedia photo selection is Pro (₹4,999/month). Compare plans · Start free.

Stop calculating manually

MoonTrip automates GST, invoicing, and profit tracking for Indian travel agencies.

Get Started Free