How does the free trial work for travel agencies and tour operators?

Start with the Free plan — no credit card required. You get 30 quotes, 200 customers, and full WhatsApp sharing for sending branded PDF quotes to passengers. When you're ready for more bookings and GST invoicing, upgrade to any paid plan. You can cancel anytime with no charges.

How long does it take to set up a travel agency account on MoonTrip?

Less than 10 minutes. Sign up, add your agency details and GSTIN, and start creating travel quotes right away. No complex setup, no training — your team can begin quoting passengers immediately.

Is passenger and booking data secure on MoonTrip?

Yes. MoonTrip uses bank-grade encryption (AES-256) for all travel agency data at rest and TLS 1.3 for data in transit. Passenger records, booking details, and financial data are hosted on AWS with daily backups and strict access controls.

Can travel agents share quotes and itineraries with passengers via WhatsApp?

Yes. All plans include WhatsApp sharing. Send beautiful, branded PDF quotes and itineraries directly to passengers via WhatsApp, email, or any messaging app — a must-have for modern Indian travel agencies.

Is MoonTrip's invoicing 100% compliant with Indian Travel GST-1 and GST-3B regulations?

Yes. Every invoice generated by MoonTrip for travel agencies and tour operators is tagged with travel-specific HSN/SAC codes (e.g. 996411 for flights, 996311 for hotels). The system automatically categorizes B2B and B2C passenger sales and provides ready-to-export reports formatted for GSTR-1 and GSTR-3B filings.

How does the Air GST module calculate taxes on GDS and LCC commissions for travel agents?

MoonTrip applies the correct travel industry logic: 5% GST on the base fare for GDS/IATA net-rate tickets under the Principal model, and 18% GST on service fees or commissions for LCC bookings under the Pure Agent model. CGST/SGST and IGST splits are handled automatically for travel agency compliance.

How does a travel agency use dual invoicing to separate customer pricing from internal profit margins?

MoonTrip uses the industry-standard dual-invoice model built for travel agents and tour operators under the Pure Agent billing method. The Customer-Facing Tax Invoice shows the passenger transparent reimbursement costs and a processing charge. The Internal EXT (Balance Margin) Invoice captures the actual margin earned, hidden markups, and GST breakdown — visible only to the agency. This separation ensures profit privacy on B2B vendor quotes, keeps both invoices fully GST-compliant and accounting-ready for GSTR-1 and GSTR-3B filings, and gives travel agents a clear, real-time view of net profits across every booking.

How can a travel agent track actual profits after GST and vendor payouts?

MoonTrip's Actual Profit Tracking automatically deducts Vendor Net Costs and GST liabilities from the Customer Grand Total in real time. The internal dashboard shows true margins, vendor commission income, and total profit percentage — all invisible to the passenger.

How does MoonTrip calculate net profit for travel agents across different billing models and income scenarios?

MoonTrip tracks every income stream a travel agency earns. Base margin is Package Price minus Vendor Net Cost, with GST varying by billing model — 18% on margin only (Pure Agent), 18% on full value (Principal), or 5% on tour packages (no ITC). The system also captures: vendor commissions and handling charges (reducing effective cost), markup on services where the customer-facing price exceeds the internal vendor invoice, retained processing fees, and cancellation income — including the difference between vendor cancellation charges and what the agent charges the passenger, plus non-refunded booking fees. Vendor service fees are tracked as agency costs that reduce margin. TCS at 5% is auto-applied on international packages. The dashboard aggregates all streams into a single real-time Total Profit figure for every travel agent quote and booking.

Does MoonTrip's ledger support travel-specific settlements like Balance Carry-Forwards for future bookings?

Absolutely. If a passenger cancels a trip or makes an overpayment, travel agents can roll the remaining funds into a Credit Note or Future Trip Ledger. The Customer Advance Ledger tracks every credit and debit with a running balance, automatically applying balances to new bookings. Off-Platform Adjustments, Contra-Entries, and Voucher-Based Settlements are fully supported.

How does the PNR-to-Itinerary Converter handle multi-sector flights from Amadeus, Sabre, and Galileo?

Travel agents simply paste their PNR text from any GDS terminal — Amadeus, Sabre, or Galileo — and MoonTrip's parser automatically extracts all flight segments, layovers, passenger details, and booking classes. It auto-populates the quote builder, which can be instantly converted into an invoice and itinerary. No GDS integration or terminal connection needed — just paste and go. Agents can also use the Generic PNR Parser to paste free-form text or upload a ticket image to extract flight information and auto-populate quotes and invoices instantly.

How do automated pending payment reminders work for group bookings?

MoonTrip's Smart Receivables module monitors every traveler's Accounts Receivable ledger. When a booking remains in Partial or Unpaid status past its due date, the system triggers automated follow-ups via WhatsApp and Email until the passenger settlement is closed.

How do Indian travel agents handle customer booking cancellations and refunds in MoonTrip?

MoonTrip provides a guided cancellation wizard with two paths: Void Invoice (nullifies the entire invoice with full refund) and Cancellation Note for partial cancellations with charges. When customer charges exceed actual vendor charges, agent profit is captured via an internal EXT invoice. Processing fees can be retained or refunded with separate credit notes. Refunds can go to customer advance balance for future trips, be allocated to other pending bookings, or settled directly via UPI, bank transfer, or cheque. Up to 3 GST-compliant documents are auto-generated: Cancellation Note (E1), Internal Margin Invoice (E2), and Processing Fee Credit Note (E4). TCS refunds on international packages are handled automatically.

How does the Customer Advance Ledger work for travel agencies managing deposits and prepayments?

MoonTrip's Customer Advance Ledger tracks every prepaid balance with a full credit-and-debit view per customer. Advances are created from direct deposits (UPI, bank transfer, etc.) or cancellation refunds. When a new booking is created, available advance balance is auto-applied using FIFO ordering — reducing the pending amount instantly. The ledger provides running balances, PDF export with payment references, GST-compliant Credit Note generation for refund-sourced advances, and the ability to convert unused balances to direct refunds at any time.

Does MoonTrip's AI handle GST and TCS?

Yes. Tara applies per-line GST (5% Principal vs 18% Pure Agent, Rule 32(5) for tour packages, K3 on air, CGST/SGST/IGST split from place of supply) and 5% TCS under Section 206C(1G) on international packages — all auto-applied as the quote is built.

Can MoonTrip's AI parse a PNR or vendor PDF?

Yes. Tara handles Amadeus, Sabre, and Galileo PNRs (segments, passengers, fare, K3 GST), IRCTC railway tickets (passengers + fare from text or image), and DMC vendor PDFs (hotels, flights, day-wise itinerary, pricing into a draft quote).

What languages does Tara support?

English, Hindi, and Hinglish. Tara responds in the language you ask in. The full MoonTrip app and tutorial videos are also published in both English and Hindi.

Is my agency's data safe with Tara?

Yes. Tara reads only the data inside your tenant — your quotes, bookings, ledgers, customers, vendors. Nothing is shared with other agencies, sold, or used to train external models. AES-256 at rest, TLS 1.3 in transit, AWS-hosted with daily backups.

Does Tara cost extra?

Tara is included on the Pro plan (₹4,999/month). A free trial is available so you can run Tara on your actual data before committing. Starter and Growth plans get core MoonTrip features without Tara.

Can Tara generate a customer itinerary PDF?

Yes. From any approved quote, Tara generates a branded, photo-rich, day-by-day customer itinerary — destination photos are auto-picked from Wikimedia Commons and other open image sources by reading the trip plan. Web-link share + one-click WhatsApp.

Can Tara answer business questions like 'who owes me money?'

Yes. Ask any plain-English business question — GST liability this quarter, receivables over 30 days, top 5 customers by margin, unbilled hidden markup — and Tara returns a charted answer in seconds. No SQL, no report builder.

What if Tara gets something wrong?

Tara always proposes — you confirm. Every quote, bill, payment allocation, or GST line Tara suggests opens as a draft you review before saving. Nothing posts to your ledger without explicit approval.

Can Tara replace my accountant?

No. Tara automates the data entry (quote drafts, bill capture, payment allocation, journal posting) and answers analytical questions. Your accountant still owns final GSTR sign-off and financial decisions. Tara is the productivity layer, not the decision layer.

Can Tara show me trip-wise profit and a company P&L?

Yes. Ask Tara for per-trip profit ("show me profit on INV-203") and she returns the customer total, cost of travel breakdown, GST liability, TCS, vendor fees, commission income, hidden markup, and live actual profit. Company P&L, trial balance, balance sheet, and aged receivables/payables are all generated from the same double-entry engine, filterable by FY/quarter/month.

Does Tara understand my full vendor accounting?

Yes. Tara is grounded in the full vendor module — vendor master, multi-line bills with per-line CGST/SGST/IGST + ITC + TDS + commission, multi-bill payments with bank-aware allocation, opening balances, and the vendor ledger. Ask her "split this ₹2.4L transfer to Travelite across their open bills" or "which DMC has the highest unpaid balance?" and the answer comes from your actual journals.

MEET TARA — AI BUILT FOR INDIAN TRAVEL AGENCIES

Tara turns your day-to-day agency work into a conversation.

Paste a PNR, drop a vendor PDF, ask any question — Tara drafts the quote, files the GST line, allocates the payment, and shows you live profit. All inside MoonTrip.

Try Tara free

8+AI workflows inside MoonTrip

Freetrial of Tara — no credit card

Tara

AI co-pilot · inside MoonTrip dashboard

Online

Build a Bali quote — 4 pax, 5 nights, mid-range, ex-DEL 12 Aug.

Draft created. Here's what I built:

3 hotel options @ ₹6.5K–₹9K/night
DEL→DPS flights, K3 GST extracted
5% TCS auto-applied (intl, Sec 206C(1G))
Per-line GST advisory: Rule 32(5), 5% / 18%
Hidden markup ledger updated · live profit ₹38,420

Live quote · BOK-119

Customer Grand Total₹3,42,500

GST (per line)₹16,280

TCS (5%)₹16,310

Vendor cost₹2,68,400

Live Profit₹38,420

AI WORKFLOWS

Everything Tara does inside MoonTrip

AI in MoonTrip isn't a chatbot bolted on. It sits inside every workflow — from quote to ledger to GSTR-1.

Quote Builder

Type the trip in plain English — or paste the customer's screenshot, text, or voice note. Tara drafts a fully-priced quote with hotels, flights, transfers, GST per line, and TCS if international.

“5N Bali for 4 pax, mid-range, ex-DEL 12 Aug”

Drafted by Tara

Itinerary Designer

Branded, photo-rich, day-by-day itineraries auto-built from the quote — destination photos from Wikimedia + open sources, web-link share, one-click WhatsApp.

Auto-picked destination photos

Day-wise plan with meal notes

PNR + Railway + Vendor PDF

Paste an Amadeus/Sabre/Galileo PNR, drop an IRCTC ticket image, upload a DMC vendor PDF — Tara extracts every field including K3 GST.

DEL-BLR PNR → flight voucher

IRCTC ticket photo → passengers + fare

Customer Payment Allocation

Record a UPI / bank / cheque receipt and Tara suggests which booking it covers — auto-allocates across multiple bookings, parks surplus in FIFO advance.

₹1,20,000 received from R. Mehta

₹85K to BOK-119 (Bali)

₹35K to FIFO advance

Vendor Bills + Multi-Bill Payments

Drop a vendor PDF → multi-line bill drafted with CGST/SGST/IGST, TDS, commission. Pay multiple bills in one bank transfer with auto-reconciliation.

₹2.4L paid to Travelite DMC (HDFC ****4421)

Allocated to 3 bills (INV-401/402/408)

Journals posted · ITC ₹18,300

Hidden Markup & Live Profit

Provisional and Final HM ledgers per booking. Live profit recalculates as actual vendor costs land — net of GST, TCS, vendor fees, commission.

Provisional HM ₹62,500

Final HM (post-cost) ₹38,420

ASK ANYTHING

Live analytics in plain English

Ask any business question — GST liability this quarter, receivables over 30 days, top 5 customers by margin — and get a charted answer in seconds. No SQL, no report builder, no waiting on a developer.

“What's my unbilled hidden markup this month?”

“Bookings where customer balance > ₹50K and trip is in next 14 days”

“Which vendor saved us the most margin last quarter?”

GSTR-1 liability — current month₹4,82,310

Jan

Feb

Mar

Apr

May

END-TO-END

One AI thread, across the whole booking lifecycle

Tara isn't a chatbot you switch into. She's stitched into every screen of MoonTrip — same context, same memory — from the first enquiry to GSTR-1 export.

Enquiry

Paste the customer's text, screenshot, or voice note

Extracts trip intent from text + images

Quote + Itinerary

Per-line GST, TCS, hidden markup, branded PDF

Drafts quote · applies slab

Booking + Vendors

Quote → Booking · vendor PDFs → bills

Parses PDFs · posts bills

Payments

Customer receipts + vendor payouts with allocation

Suggests allocation

Reporting

P&L, GSTR-1/3B/9/9C, profit, ad-hoc Q&A

Answers anything

WHY TARA EXISTS

“AI that knows your books, not just your tabs.”

Generic AI assistants don't know your ledger, your GST slabs, your customer's advance balance, or that this booking flips PHM to FHM on cost finalization. Tara does — because she's built on top of MoonTrip's accounting engine, not bolted on with an API. Every answer is grounded in your actual data, in real time.

QUOTE MAKING

Supremely powerful for building quotes, too

Tara can work from the quote screen you are already on, read your saved hotel, activity, and transport datasets, then turn a rough trip idea into a quote and itinerary draft you can review.

Understands the screen you are on

On the quote wizard, Tara can use the current step, selected services, draft fields, and errors to answer in context instead of giving generic help.

Reads your trusted datasets first

Link a dataset and Tara matches hotels, activities, and transfers from your saved catalogue before falling back to the wider library.

Acts as an approved draft

Ask her to add a hotel, swap an activity, parse a vendor PDF, or change a margin. She proposes the change, and you approve before it touches the quote.

Tara on Quote V2

Screen-aware · dataset-scoped · approval-first

Draft mode

Make a 5N Bali quote from my Bali dataset. 2 adults, relaxed pace, hotels in Seminyak and Ubud.

I found matches in your Bali dataset and prepared a draft:

2 hotel stays matched with saved room and meal data
3 activities suggested from your curated catalogue
Airport transfers added with vendor cost and margin
Day-wise itinerary outline generated from the quote

Tara used

Current screenServices

Linked datasetBali

Hotels2 matched

Activities3 suggested

Itinerary6 days

Ready for your approval

Start with Tara today — free.

Free trial of Tara — no credit card. See it work on your own data.

Start free

Read the AI docs

FAQ

Common questions about Tara

Tara is MoonTrip's in-app AI co-pilot, built directly on top of the travel-agency accounting engine — not a separate chatbot or a bolted-on integration. She sits inside every screen of MoonTrip and helps with quotes, payments, vendor bills, hidden-markup tracking, and ad-hoc reporting.